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Writer's pictureLucy Nicholl

The Value of Family-Friendly Policies

Updated: Sep 19, 2023

In the world of work, the concept of family-friendly policies often takes centre stage in discussions on employee well-being and work-life balance. As someone who has experienced both ends of the spectrum, from the demanding private and third sector to the flexibility of self-employment, I can confirm the positive impact that family-friendly policies can have on an individual's career, job satisfaction, and overall quality of life. Sometimes when you have your business head on it's easy to forget employees have a life, a family, and other commitments as we're focussed on the direct goals of the organisation. However, family really is at the forefront of most individuals' minds (mine included).


Here's a photo of us a few weeks ago:

A family at Foyers Falls in Scotland enjoying time together
My family


A Balancing Act

Before looking at the importance of family-friendly policies, it's worth sharing a bit about my personal journey. In my earlier professional life, I found myself immersed in the fast-paced working environment both in the private and third sector.


My partner and I, like many working parents, often faced the challenge of caring for our children when they fell ill. We juggled responsibilities, taking turns to stay home and care for the children when they’re unwell. But I couldn't help but notice that these responsibilities often fell more heavily on my shoulders. Why?


The Turning Point

During one episode of our youngest child falling ill, my partner experienced a difficult moment in his workplace (not for him, but for me to hear about). Our little one had a vulnerable immune system after spending his first year in a relatively sheltered environment due to Covid. Naturally, he caught every bug and virus in sight after that. As my partner and I took turns taking time off, this was his turn.


His boss's response, however, was a reminder of the challenges many employees face when it comes to family commitments. "Can't your Mrs take time off?" his boss inquired. It was a well-intentioned question, but it exposed the need for a broader understanding of family dynamics in the workplace.


My partner, recognising the importance of my job and the time I had already taken off, made his boss aware of the position I had and its importance. Still, it was disheartening to think that such explanations should even be necessary. It was a reminder that family-friendly policies shouldn't merely exist on paper; they should be embraced and practiced by employers and managers too.

Luckily things have settled now, and we require less time off and there’s the advantage of me being self-employed. However, I can’t help but think of others in a similar situation to us who are penalised and pressured into putting work before their family or health.


Family-Friendly Policies: More Than Just a Checkbox

Family-friendly policies encompass a wide range of initiatives aimed at supporting employees in managing their work responsibilities alongside family commitments. These policies can include flexible working hours, telecommuting options, paid parental leave, childcare assistance, and more. However, their true value lies in their implementation and their impact on employees' lives.


Flexible Work Arrangements

Flexibility is not just about accommodating emergencies; it's about enabling employees to better balance their work and family responsibilities on an ongoing basis. Offering flexible hours or remote work options can greatly alleviate the stress of managing family commitments.


Paid Parental Leave

Paid parental leave is an essential component of family-friendly policies. It allows parents to bond with their newborns or adopted children without the financial burden of unpaid time off. It's an investment in both employees' well-being and their loyalty to the organisation. As a side note, unpaid parental leave should be something all employees are made aware of as many don't know it exists.


Childcare Support

Employers who provide childcare assistance or access to on-site childcare facilities understand the practical challenges parents face. It demonstrates a commitment to helping employees navigate their dual roles as professionals and caregivers. The costs of childcare now are extortionate and it makes it difficult for both parents to work, or for single parents. Organisations can be missing out on the best employee they've ever had...


Equal Opportunity and Respect

Family-friendly policies should be built on the foundation of equal opportunity and respect for every employee, regardless of their family situation. It's about creating an inclusive workplace where everyone's needs are considered and valued.


The Positive Effects of Family-Friendly Policies

From my journey in the private and third sector to my current role as a self-employed professional, I've come to appreciate the profound impact of family-friendly policies. These policies extend beyond the individual; they influence an organisation's culture and reputation.


  1. Improved Employee Morale: When employees feel supported in their family commitments, they are more likely to be motivated, engaged, and loyal. High morale contributes to a positive workplace atmosphere.

  2. Reduced Turnover: Companies that prioritise family-friendly policies often experience lower turnover rates. Employees are more likely to stay with an employer who understands and accommodates their family needs.

  3. Enhanced Recruitment: Family-friendly policies can be a significant draw for top talent, particularly among candidates who value work-life balance. It can set an organisation apart in a competitive job market.

  4. Greater Productivity: When employees are not burdened by the stress of conflicting family demands and work responsibilities, they tend to be more productive and focused during working hours.

  5. Positive Public Image: Organisations that are known for their family-friendly practices often enjoy a positive public image. This can enhance their reputation among customers, partners, and investors.

In conclusion, my personal journey has reinforced the importance of family-friendly policies in the workplace. These policies should not remain mere checkboxes on HR documents; they should be embraced, practiced, and continuously improved upon. By doing so, organisations can create a more inclusive, supportive, and productive environment for their employees, ultimately benefiting everyone involved. The workplace should be a place where both career aspirations and family commitments can thrive together.


If you're worried your policies aren't up to scratch or want your managers to be up to date with some refresher training, book a free consultation (no obligations):




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